Training Loft is a sports directory and community platform (the "Service"). Throughout these Terms of Service, "we", "us" and "our" refer to the operator of Training Loft, while "you" and "your" refer to users of the Service. By accessing or using the Service, you agree to these terms. These terms cover our community forum, sports directory and paid services.
You must be at least 13 years old to register for an account. You may choose a personal name, organisation name or another username of your choice, provided it is not offensive, misleading or intended to impersonate another person or organisation.
You are responsible for maintaining the security of your account and for activities carried out through it. You must not provide false or misleading information when representing a sports club or organisation.
You agree not to use the Service to submit or link to content that is defamatory, abusive, hateful, threatening, spam or spam-like, contains adult or otherwise inappropriate material, discloses another person's private information, infringes intellectual property rights, encourages unlawful activity or otherwise violates applicable laws.
You are responsible for the content you submit and your conduct on the Service. We reserve the right to review, edit or remove content where reasonably necessary to enforce these terms, protect users or operate the Service.
Accounts that violate these terms may be restricted, suspended or terminated.
You retain ownership of the content you submit. By submitting content to Training Loft, you grant us a non-exclusive licence to store, display, reproduce and use that content as reasonably necessary to operate and promote the Service.
You confirm that you have the necessary rights and permissions to submit such content.
Personal information and the use of cookies are covered by our Privacy Policy.
Content published by users or independent organisations is not guaranteed to be accurate, complete or current. Training Loft does not operate or supervise the independent sports clubs listed in the directory.
We are not responsible for the activities of independent organisations or the content of external websites. Nothing in these terms excludes or limits liability that cannot legally be excluded or limited.
We may modify, suspend or discontinue features of the Service and update these terms when necessary. We will provide notice of significant changes where appropriate or legally required.
Changes to these terms will not remove statutory rights or retrospectively alter existing paid agreements where doing so would be unlawful.
Club listings may be submitted by a club owner or an authorised representative. Training Loft may also create informational listings using publicly available information.
Independently researched listings do not imply affiliation with, approval by or endorsement from the organisations listed.
Club owners may request corrections, removal or management access to their listings. We may require verification of ownership or authorisation before granting management access.
Each club may have one listing per distinct sporting activity or category. Duplicate listings for the same activity are not permitted, but clubs offering different sports or activities may create separate listings in the relevant categories.
New club listings and ownership claims are subject to review before approval.
We may request additional information, corrections or evidence of authorisation before approving a submission.
Payment of an administration fee does not guarantee approval or publication. Where corrections are required, a submission may be reviewed again without an additional administration fee.
We may decline or remove listings that do not meet our directory requirements, contain misleading information or violate these terms. Any applicable refund rights remain unaffected.
Approved club representatives may update their listings. Most changes will normally appear immediately, although certain changes may be reviewed by Training Loft.
Changes to a club's address may be subject to additional verification. We may update the listing's geographical classification and location-search information where necessary.
Club representatives are responsible for ensuring that the information they provide is accurate and kept reasonably up to date.
Directory and search results may be organised according to their most recent publication or bump, alongside the available search and filtering options.
Club representatives may use Free Bump once every 30 days for each eligible club listing. This moves the listing back to the top of the directory and relevant search results.
Additional paid bump services may also be available. These are optional and operate independently of Free Bump, subject to their own terms and conditions.
A bump does not guarantee a permanent position, a particular number of views, enquiries or new members. A listing's position may change as other clubs are added or bumped.
Bumping is a visibility feature and does not constitute verification that a club is currently operating or that all its information has been independently confirmed.
Training Loft may adjust how listings are organised and displayed, subject to applicable law and existing paid service commitments.
Training Loft offers optional paid services, including directory administration, Extra Bump and Auto Bump Subscription.
The applicable price, payment frequency and relevant service information are displayed before purchase. Payments are processed through our supported payment providers.
Services requiring payment will normally begin after successful payment confirmation and any applicable approval requirements.
Prices and promotional offers may change for future purchases. Any changes affecting an existing subscription will be communicated where required by law.
A one-time administration fee applies to new club listings and ownership claims. The applicable price and any available discounts are displayed before payment.
This fee supports the administration, ownership verification and review of club listings.
The administration fee is not a recurring subscription. It does not guarantee publication, approval, a particular search position or additional promotional placement.
Customers may request a full refund of the administration fee within 14 days of payment. Where a refund is issued, the associated listing or management access may be removed or withdrawn as appropriate.
This refund policy does not affect your statutory rights.
Extra Bump is an optional one-time purchase. The applicable price is displayed before payment.
Once payment is confirmed, the selected club listing is moved back to the top of the directory and relevant search results.
Extra Bump does not provide a permanent position or guarantee a particular level of visibility. The listing's position may change as other clubs are added or bumped.
Extra Bump is not a subscription and does not renew automatically. Each additional purchase requires a separate payment.
Free Bump and Auto Bump Subscription remain available independently, subject to their respective conditions.
Cancellation and refund requests are handled in accordance with section 3.5 and applicable consumer law.
Auto Bump Subscription is an optional annual subscription. The applicable subscription price is displayed before purchase.
The first bump is issued once payment is confirmed. Subsequent bumps are scheduled automatically every 30 days during the subscription period.
Each bump moves the selected club listing back to the top of the directory and relevant search results.
Auto Bump Subscription does not guarantee a permanent position, a particular number of views, enquiries or new members. The listing's position may change as other clubs are added or bumped.
The subscription automatically renews every 12 months from the original purchase date, unless cancelled before the next renewal. The applicable renewal price will be disclosed to the customer.
Customers may manage their Auto Bump Subscription and cancel future renewals at any time through their account page, under Auto Bump Subscriptions.
Cancelling the subscription stops future renewals. The current paid subscription remains active, including scheduled automatic bumps, until the end of the paid subscription period. Cancellation does not automatically trigger a refund for the current period. Statutory cancellation and refund rights remain unaffected.
Free Bump and Extra Bump remain available independently, subject to their respective conditions.
Refund and cancellation rights depend on the service purchased, the stage of service delivery and applicable law.
Consumers may have a statutory right to cancel certain online service contracts during a 14-day cancellation period.
Where a customer expressly requests that a service begins during the statutory cancellation period, the consequences for cancellation and any proportionate charges will be determined in accordance with applicable consumer law.
Where a service has been fully performed, cancellation rights may be affected if the legal requirements for early performance and the customer's acknowledgement have been satisfied.
Requests involving an Auto Bump Subscription will be assessed according to applicable subscription cancellation rights, including any relevant cooling-off rights.
Nothing in these terms excludes or restricts your statutory consumer rights.
If a payment is unsuccessful, delayed or cannot be confirmed, the associated paid service may not begin until the payment issue has been resolved.
If you believe a payment has been charged incorrectly, a purchased service has not been delivered or a subscription has not been cancelled as requested, please contact Training Loft.
We will review payment and service concerns and provide assistance in accordance with applicable law.
For questions about these terms, account enquiries, club listings, payments, subscriptions or refunds, please contact us.
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